Privacy Policy
Engage AI Privacy Policy
Effective Date: January 13, 2026
Engage AI ("Engage AI," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you provide when using our website, products, applications, and services (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or interact with our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information directly from you, automatically through your use of our Services, and from third-party sources where permitted by law.
A. Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
• Full name
• Email address
• Telephone number
• Company or business name
• Billing and payment information (when applicable)
• Account credentials
• Information submitted through contact forms, appointment requests, surveys, or customer support
B. Automatically Collected Information
When you visit our website or use our Services, we may automatically collect certain technical information, including:
• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Session duration
• Clickstream and usage data
This information helps us understand how visitors use our Services and improve overall performance.
C. Cookies and Similar Technologies
• We use cookies, pixels, web beacons, and similar technologies to:
• Maintain website functionality
• Remember user preferences
• Analyze website traffic
• Improve performance
• Measure marketing effectiveness
• Personalize user experiences
Additional information regarding our use of cookies is provided in the Cookie Policy section below.
2. How We Use Your Information
We may use your information for legitimate business purposes, including to:
• Provide, operate, and maintain our Services
• Process inquiries and appointment requests
• Respond to customer support requests
• Personalize your experience
• Improve website functionality and user experience
• Analyze website traffic and usage trends
• Send administrative notices and service updates
• Deliver newsletters, marketing communications, and promotional offers (where permitted by law)
• Prevent fraud, abuse, unauthorized access, and security incidents
• Comply with applicable legal obligations
• Enforce our Terms of Use and other agreements
3. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process personal information based on one or more of the following legal grounds:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Legitimate business interests that do not override your privacy rights
4. How We Share Your Information
We do not sell your personal information.
We may disclose your information only under the following circumstances:
• Service Providers
• We may share information with trusted third-party vendors who assist in operating our business, including providers of:
• Website hosting
• Cloud infrastructure
• Customer relationship management (CRM)
• Payment processing
• Email communications
• Analytics
• Customer support
• Marketing automation
These providers are contractually obligated to protect your information.
Business Transfers
If Engage AI undergoes a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.
Legal Compliance
We may disclose personal information when required by law or when we reasonably believe disclosure is necessary to:
• Comply with legal obligations
• Respond to subpoenas or court orders
• Protect our legal rights
• Investigate fraud or security incidents
• Protect the safety of our users or others
5. Data Retention
We retain personal information only for as long as necessary to:
• Provide our Services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Despite these efforts, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
7. Third-Party Websites
Our Services may contain links to third-party websites or services that are not owned or controlled by Engage AI.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include:
• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Restrict or object to certain processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a regulatory authority
To exercise these rights, please contact us using the information provided below.
9. California Consumer Privacy Act (CCPA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:
• Know what categories of personal information we collect.
• Request access to your personal information.
• Request deletion of personal information, subject to legal exceptions.
• Correct inaccurate personal information (where applicable).
• Opt out of the sale or sharing of personal information, if applicable.
• Receive equal service regardless of exercising your privacy rights.
Engage AI does not sell personal information as defined under the CCPA.
California residents may submit requests by contacting us using the information below.
10. General Data Protection Regulation (GDPR)
If you are located within the European Economic Area (EEA), United Kingdom, or other jurisdictions where applicable, you have rights under the GDPR, including:
• Right of access
• Right to rectification
• Right to erasure ("Right to be Forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent
To exercise these rights, please contact us.
11. Cookie Policy
Engage AI uses cookies and similar technologies to improve your experience and enhance website performance.
We may use:
• Essential Cookies - Necessary for website functionality.
• Performance Cookies - Measure website usage and improve performance.
• Analytics Cookies - Help us understand visitor behavior.
• Functional Cookies - Remember user preferences.
• Marketing Cookies - Deliver relevant advertising and measure campaign effectiveness.
Most web browsers allow you to manage or disable cookies through browser settings. Please note that disabling cookies may affect certain website functionality.
By continuing to use our Services, you consent to our use of cookies in accordance with this Privacy Policy.
12. Children's Privacy
Our Services are not intended for children under the age of 13 (or the minimum age required by applicable law).
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete such information.
13. International Data Transfers
If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using our Services, you consent to such transfers where permitted by applicable law.
14. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time.
Any updates will be posted on this page with a revised "Effective Date." Continued use of our Services after any changes become effective constitutes your acceptance of the updated Privacy Policy.
15. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Engage AI
Phone: +1 (561) 542-8712
Email: [email protected]
Website: https://www.engagemyai.com/
We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.